When a referral is made to FCCOA for home delivered meals, a home visit is necessary to determine eligibility. Priority is given to the client with the higher score. If a route/slot is not available in the area requested the home visit will not be made until the agency is able to deliver the meal. Services may be started as soon as enrollment requirements are satisfied. If there is no opening available, your name may be placed on waiting a waiting list until a slot becomes available. Home delivered meals are temporary services. When it is determined that services are no longer required, termination procedures will begin. It is the responsibility of FCCOA to notify a client, in writing, ten (10) days prior to termination.
FCCOA will notify clients of changes in regular schedules in a timely manner.
FCCOA has the right to terminate services. If there are changes in the client’s condition, such as improvement in functional status, hospitalization, institutional placement, changes in living arrangements, or increased support from other sources whether formal or informal, services will be terminated.
FCCOA has the right to terminate services if there are changes in the agency’s funding. In the event of a funding decrease, clients would be terminated based on level of priority/need. Those with lower priority/need would be terminated first.
FCCOA has the right to terminate services if there are any reports and/or observances of illegal activity on or around the client’s property. Services may also be terminated if the area around the client’s home has been determined unsafe.